Privacy Policy
Effective Date: 22 December 2024
Aero Frame Best
Address: 176 Orchard Rd, #04-05 Centrepoint, Singapore, 238843
Contact: info@aeroframebest.com | +65 9118 4380
Introduction
At Aero Frame Best, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal data:
- Personal Identifiable Information (PII): Name, email address, phone number, and billing details provided when contacting us or booking our services.
- Technical Data: IP address, browser type, and device information collected through cookies or similar technologies for website functionality and analytics.
- Photography/Videography Content: Media files captured as part of our services, which may include images or videos containing identifiable individuals.
2. How We Use Your Information
The personal data collected is used for the following purposes:
- To provide and manage our drone photography and videography services.
- To respond to inquiries and communicate regarding bookings or projects.
- To improve our website’s functionality and user experience.
- To comply with legal and regulatory obligations.
3. Sharing of Information
Your personal data will not be shared, sold, or rented to third parties, except under the following circumstances:
- Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processing or IT services), under strict confidentiality agreements.
- Legal Compliance: When required by law or regulatory authorities to disclose information.
4. Data Storage and Security
We take reasonable precautions to safeguard your personal data, including secure servers, encryption technologies, and restricted access. However, please note that no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
5. Retention of Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
Under Singapore’s PDPA, you have the right to:
- Access your personal data and request copies of the information we hold.
- Correct any inaccuracies in your personal data.
- Withdraw consent to the use or disclosure of your personal data at any time.
To exercise your rights, please contact us at info@aeroframebest.com.
7. Use of Cookies
Our website uses cookies to improve user experience and analyze website traffic. Cookies are small data files stored on your device. You can modify your browser settings to disable cookies, but this may limit certain website functionalities.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements or our business practices. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Aero Frame Best
176 Orchard Rd, #04-05 Centrepoint, Singapore, 238843
Email: info@aeroframebest.com
Phone: +65 9118 4380
By using our services, you acknowledge that you have read and understood this Privacy Policy.